Winter 2008
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The Ethics of Quality Claims Service
What is the connection between ethical values and organizational success?
Elise Farnham, CPCU, ARM, AIM, CPIW
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2/11/2008
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Yes, Virginia, there is Subrogation
...and it benefits us all, everyone!
Leslie S. Wiernik, CSRP
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1/30/2008
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Wind, Rising Water or Both?
With an issue this critical, inspectors must get it right.
Tim Marshall
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1/30/2008
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Remote Workforce Management Broadens and Empowers Companies
With the rise in remote workers expected to increase, new ECM technologies extends the boundaries of possibility
Lynn Lang
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1/30/2008
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Recognizing Intentional Damage to Asphalt Shingles
Frank P. Battaglia, P.E.
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1/30/2008
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New Year's Musings
Exploring issues and potential solutions to current insurance claims practices
Joseph A. Gerber, Esq.
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1/30/2008
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Identifying Key Case Issues from Mental Disorder Diagnoses
Applying Objective Standards to Subjective Claims
Dr. Steven Carter, PsyD, LP
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1/30/2008
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Claims Education & Development at the Crossroads
Donna J. Popow
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1/30/2008
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Are You Certifiable?
A breakdown of the top claims certifications and designations
Michael W. Kay, CPCU, AIC
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1/30/2008
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A Twelve-Step Career Management Program for Claims Professionals
Donna J. Popow
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1/30/2008
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A Matter of Age
What you should know about managing multiple generations
Barbara Bauer
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1/30/2008
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It's All About Choice
Finding the "right" accident reconstruction expert for your claims management team
Robert E. Stearns
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1/28/2008
Lie Strong
Sign, Sign, Everywhere a Sign
Ten Things to Consider and Look For in Handling Insurance Claims