Winter 2010
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Knowing the Score
Statistics can trip you up or trump your opponent's claims. You just need to know how it all adds up.
Dr. Steven Carter, PsyD, LP
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11/30/2010
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Estimates Unveiled
Part Four: Identify and contest flaws in estimates using the logical application of available facts.
Bradley D. Sharp, BA, AIC, RGA
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11/30/2010
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No Stopping at the Bar
Claims lawyers need to do more than just pass their exam.
Robert Horst, Esq.
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11/24/2010
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Claims Brand-Aid
Restoration service providers are the insured's primary brand experience.
Wayne Wudyka
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11/24/2010
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Rethinking the Re-inspection Workflow
Slight adjustments can make the process more efficient and more effective.
K. C. Agrelius
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11/24/2010
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Plugging the Leak
Uniting utilization review and bill review can stop leakage on workers' compensation claims.
Erika James
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11/24/2010
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A May-December Affair
Attracting the young generation to the insurance industry may seem unlikely, but it could be a match made in heaven.
James R. Jones, CPCU, AIC, ARM, AIS
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11/24/2010
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Corps Values
The claims industry is within 10 years of losing its veteran corps. Who's bringing up the rear?
Dave Pelland
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11/24/2010
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Parlay You
Use the skills you develop in one career mode to pursue a new and exciting path in another.
Elise Farnham, CPCU, ARM, AIM, CPIW
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11/24/2010
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Sealed with the Fifth
An insured may exercize his constitutional right against self-incrimination when called upon for an examination under oath, but there will likely be consequences.
Laurie Pegler, J.D., CPCU
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11/24/2010
Lie Strong
Sign, Sign, Everywhere a Sign
Ten Things to Consider and Look For in Handling Insurance Claims