Articles by Sam Friedman

Fragmented Coverage Widens Knowledge Gap Among Consumers 5/7/2013
Lessons Learned from Handling Superstorm Sandy Claims 4/15/2013
Do Public Adjusters Get a Bad Rap in the Claims Management Process? 3/13/2013
Data-Rich Insurers Make Tempting Targets 2/11/2013
Superstorm Sandy a Wakeup Call for Policyholders and Claims Managers 1/14/2013
Holiday Shopping Tips for Your Claims Team 12/14/2012
Why Aren’t Insurers Seen as the Good Guys When Fighting Fraud? 11/14/2012
Telematics Set the Stage for Improved Auto Claims Management 10/10/2012
Small Businesses Expect No Disguises on Claims Management 9/12/2012
Transformers Focus on Tech but Shouldn’t Overlook the Human Element 8/13/2012
Mobile Devices Can Be Game-Changers for Both Claimants and Adjusters 7/13/2012
Catastrophe Claims Management Creates Moments of Truth 6/5/2012
When Does Aggressive Claims Management Become Bad Faith? 5/14/2012
Why Keep Workers in the Dark About Comp Claims Management? 4/11/2012
An Educated Consumer Can Be an Insurer’s Best Customer 3/19/2012
‘Beat Cop’ Adjusters Can’t Treat All Claimants Like Criminals 2/7/2012
Defense Can Be the Best Offense in Football and Claims 1/3/2012